Last updated: December 10, 2025
1. Introduction
TweetRadar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account information (email address, username)
- Monitor configurations and search keywords you create
- Payment information (processed securely by our payment provider)
2.2 Automatically Collected Information
- Usage data (features used, monitors created, tweets found)
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Browser extension activity (when using the free tier)
2.3 Information from Twitter
- Public tweets matching your monitor criteria
- Twitter user profiles associated with matching tweets
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the TweetRadar service
- Process your monitors and search Twitter for relevant conversations
- Send you notifications about matching tweets
- Process payments and manage subscriptions
- Improve and optimize our service
- Provide customer support and respond to your inquiries
- Send service-related announcements and updates
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. AI Processing
For Professional plan users, we use AI to filter and analyze tweets to better match your monitoring needs. This processing happens on our servers and the data is not shared with third-party AI providers beyond what is necessary for the service.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers (payment processing, hosting, analytics) who need access to your information to perform services on our behalf
- Twitter: By installing our extension and creating monitors, you authorize us to access Twitter's API on your behalf to search for and retrieve relevant tweets
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
6. Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Data Retention
We retain your data:
- Account information: Until you delete your account
- Monitor data: As long as your account is active
- Tweet results: 7 days for free tier, unlimited for Professional tier
- Usage logs: Up to 90 days
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, contact us at rxliuli@gmail.com.
9. Cookies
We use cookies and similar tracking technologies to maintain your session and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the service.
10. Third-Party Links
Our service displays links to Twitter and potentially other third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
11. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our service. Your continued use of the service after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: rxliuli@gmail.com